Returns & Exchanges
We want you to be completely satisfied with your floral vinyl floor mats; if your purchase doesn't perfectly bloom in your home, we offer a 30-day return policy for items in original condition. Please note that custom-sized mats are final sale unless they arrive damaged or defective.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for the return within 30 days of delivery to receive a Return Authorization number.
- 2.Prepare the Package
Carefully roll your floral mat and place it back into its original protective shipping tube to ensure it remains flat and free of creases during transit.
- 3.Ship the Item
Affix the provided return label to the package and drop it off at your nearest authorized carrier location; keep your tracking receipt for confirmation.
- 4.Receive Your Refund
Once our warehouse inspects the returned mat for quality, we will issue a full refund to your original payment method within 5 to 7 business days.